Terms of Service

Welcome to ZhangChen! By engaging with our services, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms:

  • By purchasing or using our services, you acknowledge and agree to these Terms of Service.

  • ZhangChen reserves the right to update or modify these terms at any time without prior notice.

2. Services Provided:

  • ZhangChen specializes in the export of BYD vehicles and related accessories.

  • We provide shipping, tracking, and customer support as outlined in our policies.

3. Customer Responsibilities:

  • Ensure all provided information (e.g., shipping address, contact details) is accurate and complete.

  • Comply with all local laws and regulations regarding vehicle import and usage.

4. Payment and Pricing:

  • All prices are listed in USD unless otherwise specified.

  • Payment must be made in full before shipment.

  • ZhangChen is not responsible for additional customs duties, taxes, or fees imposed by the destination country.

5. Shipping and Delivery:

  • Shipping timelines are estimates and may vary due to external factors (e.g., customs delays).

  • Risk of loss or damage transfers to the customer upon delivery.

6. Returns and Exchanges:

  • Refer to our Return & Exchange Policy for eligibility and procedures.

7. Limitation of Liability:

  • ZhangChen is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

  • Our liability is limited to the purchase price of the vehicle or service in question.

8. Governing Law:

  • These terms are governed by the laws of [Your Country/Region], and any disputes will be resolved in its courts.

9. Contact Us:
For questions or concerns, please contact us at info@zhangchen.net.cn.

Thank you for choosing ZhangChen. We appreciate your trust and look forward to serving you!